Electronic Maryland EMS Data System (eMEDS®)

This page provides login assitance, additional resources and training materials for eMEDS® and Hospital Hub. (More information about eMEDS®)

eMEDS® Login Page

Looking for help? Please see the FAQs below or contact:

eMEDS® Primary Support

  • Email: emeds-support@miemss.org 
  • Office: (410) 706-3669 (if no answer, please leave message)
  • Note: Please be sure to include your full name and your MIEMSS issued ID number printed on your clinician card.

ImageTrend® Support


Your login to eMEDS is the SAME username/password as your eLicensure login (https://www.miemsslicense.com/). If you are having problems logging in, please first take a minute and log into the eLicensure System first. If you are not able to login, please use the forgot password option available on the login page. You will be sent an e-mail with a reset password option.

If you are receiving a message regarding your "Login Access" you will need to obtain assistance from your Company/County Administrator or contact eMEDS Support. See the below guidance for your Company/County Administrator on how they are able to unlock your account.

Administrator Guide for Unlocking Accounts

Prior to Licensure & Certification’s online system (eLicensure), MIEMSS used a system called the Maryland Prehospital Provider Registry (MPPR). This was the system or record that stored all certification records for past, and current providers. Users were added to this system after they obtained a certification and assigned a provider ID number. By default, provider’s username was their provider ID number. In MIEMSS’ new eLicensure system, the first step to certification is to create a profile. After profile creation, users would login and complete any appropriate application. By default, eLicensure creates a username using the user’s name as they do not yet have a provider ID number. Older profiles transferred from MPPR to eLicensure retained their original username as it was assigned.

There are a number of considerations involved in how long to maintain these records. Such records may have impact on billing, quality assurance, and legal defense among other things. You should consult your legal counsel to determine how your company can best address these issues.

As a guide to the medical-legal issues which should be considered, the requirements of Health General Article Section 4-403 should be reviewed. That section does not technically apply to EMS providers because they are not included in the definition of health care providers as used in that section. Nonetheless, it is probably a good guide for EMS to follow assuming the other concerns mentioned above are satisfied.

Section 4-403 provides in part:

(b) Except for a minor patient, unless a patient is notified, a health care provider may not destroy a medical record or laboratory or X-ray report about a patient for 5 years after the record or report is made.

(c) In the case of a minor patient, a medical record or laboratory or X-ray report about a minor patient may not be destroyed until the patient attains the age of majority plus 3 years or for 5 years after the record or report is made, whichever is later, unless:

(1) The parent or guardian of the minor patient is notified; or

(2) If the medical care documented in the record was provided under § 20-102(c) or § 20-103(c) of this article, the minor patient is notified.

As a general rule, MIEMSS is legally prohibited from supplying copies of EMS reports. Requests must be made to the particular EMS Operational Program (EMSOP) that completed the report.

eMAIS Reports
If you are an EMSOP’s Highest Jurisdictional Official (HJO) or the EMSOP’s Quality Assurance (QA) Officer, and in need of an eMAIS report, submit your request to MIEMSS, in writing, using the “Data Request Form” link, located on the MIEMSS homepage, under the Online Services header: https://www.miemss.org/dataRequest

HJOs and/or QA Officers are to fill out the form with all the necessary information and provide details regarding the particular report, and the purpose of the request. At the end of a submission, users will be provided an opportunity to print the request.

All requests are automatically sent to the MIEMSS’ Office of the Assistant Attorney General for review and release, if approved. Requests may take up to thirty (30) days to respond.

eMEDS®/State Bridge Reports
Access to eMEDS® reports entered under the State Bridge application can be retrieved from the Vault. User access is granted to the Vault by the EMSOP’s HJO.

Vault Instructions
Vault URL: https://maryland.imagetrendvault.com/
ImageTrend 2-Factor Authentication: Vault-Two-Factor-Authentication (PDF)

eMEDS/Elite Reports
Access to eMEDS® reports entered under the Elite application can be retrieved from the current system used today. User access is based off permission group settings determined by the EMSOP’s HJO. For questions, please contact the EMSOP’s HJO.

The transition to eMEDS v3.5 occurred at midnight on Friday December 1, 2023. Below are the posted transition documents that were referenced during this transition. A course, in the Online Training Center, is also available called, “Transition to eMEDS v3.5”. Users are encouraged to take this course to prepare for the changes made.

Resource Documents

Various downloads and/or documents of information useful for eMEDS.

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

Take Our Survey

Help Stop Fraud in State Government

The Maryland General Assembly's Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

More Information