About Media Service Requests:
To more effectively and efficiently serve our clients both internal and external of the agency, MIEMSS Media Services has developed a Media Request Ticketing System. These services are open and available to our EMS community, hospital affiliates, and constituents associated with Maryland EMS.
Submit a Media Request
You can also create a Media Service request ticket via e-mail:
Media Services Media Services and Public Information (Media Services)
The MIEMSS Media Services and Public Information department manages communications and outreach to both the public and EMS stakeholders across Maryland. The team develops and distributes press releases, educational campaigns, newsletters, and digital content to share timely, accurate information about the statewide EMS system. The department creates multimedia products such as videos, graphics, and training materials to support clinician education and public awareness. Media Services provides communications support for conferences, recognition events, and statewide initiatives, while ensuring consistent messaging within MIEMSS and among partner agencies. In times of crisis or large-scale incidents, the department plays a critical role in disseminating urgent public information and supporting emergency communications needs. Products of MIEMSS Media Services include the MIEMSS website, the EMS Newsletter, The Maryland Medical Protocols for Emergency Medical Services iOS and Android app, and Public Service Announcements and other information through social media and other avenues. Media Services ensures that necessary and relevant information developed internally and by its partners is distributed statewide, and that public requests are met as needed and required by Maryland’s Public Information Act.
Todd Abramovitz,
Director, Public Information Officer (PIO),
Media Services and Public Information
tabramovitz@miemss.org
Maryland EMS Publications
Maryland Medical Protocols for EMS:
Media Services and Public Information (Media Services) supported the production and dissemination of educational materials and content for the updating, documentation, and dissemination of The Maryland Medical Protocols for Emergency Medical Services. The Media Services team created the print and electronic versions of the Maryland EMS Protocols, which included a hard-copy book in three sizes and a PDF for electronic distribution. Media Services worked with the Office of EMS Clinician Services (OCS) and EMS professionals from across the state to create accessible educational materials and videos for EMS clinicians and Base Stations to aid EMS professionals with completion requirements. Materials are available through the MIEMSS website, Online Training Center, Maryland EMS YouTube channel. Media Services collaborated with the Office of the State EMS Medical Director to produce videos for each protocol update for FY 2023, worked with OCS to ensure SCORM standards, and made them available in the Online Training Center.
Maryland EMS Protocols Page
MIEMSS.org Website:
The MIEMSS website (miemss.org) continues to serve as the central online hub for Maryland’s emergency medical services system. It provides clinicians, hospitals, and the public with access to EMS regulations, protocols, and clinical resources, as well as licensing and certification information. The website supports over 186,000 active users with over 660,000 page views per year and highlights statewide EMS initiatives such as pediatric care, injury prevention, and public health preparedness, and offers quick links to programs including EMSC, trauma, and regional operations. This online hub features training information, employment opportunities, safety campaigns to support grants and initiatives and communication tools that ensue Maryland’s EMS clinicians, partners and the public can stay informed, connected and supported. MIEMSS Media Services provides weibsite support and analytics for the Maryland Active Assailant Interdisciplinary Work Group (AAIWG).
Media Development
Media Services and Public Information (Media Services) provides video and photographic production and editing, graphic design, digital publishing, illustration, editorial, A/V, and framing for internal and external partners throughout the year. Full PSA productions, social media, flyers and posters, and full audio, visual and lighting support for media events, conferences, and classroom sessions are just a few services provided.
- Video "How to spot a stroke";
- Video “Importance of bike helmets” (30 and 60 second spots);
- Public service announcement (PSA) video “Car Seats”;
- PSA “Stroke Smart Maryland, The Warning Signs of a Stroke” for the Maryland Stroke Center Consortium (MSCC);
- Social media videos to celebrating and documenting Maryland EMS;
- Maryland EMS News;
- MIEMSS Annual Report;
- Social media posts for vaccination, seat belts, and traffic safety, including the “Move Over or Get Pulled Over”, in support of Maryland Department of Health, Maryland State Police, and MIH;
Events and Conferencing Support
Media Services and Public Information (Media Services) provides a range of leadership, consulting, and support to the design and setup of events and conferencing. In addition to media development, Media Services provides streaming and post-production sharing of interviews, remote engagement, smart classroom setup, audio/video, lighting and photography, and other important tasks in support of our internal and external partners. Media Services provides support for audio, video, graphics, illustration and audio, and visual and photographic support. Media Services fully supported the following conferences and events:
- Mid Atlantic Life Safety Conference (Baltimore, MD)
- Maryland State Firefighters Association (MSFA) Legislative Reception (Annapolis, MD)
- Winterfest EMS Conference (Talbot County, MD)
- Miltenberger Emergency Services Seminar (Garrett and Allegany Counties, MD)
- The 30th Annual EMS Medical Directors Symposium (Baltimore, MD)
- AAIWG Symposium (Baltimore Maryland)
- American College of Surgeons and The Commitee on Trauma Annual Point Counterpoint Conference (Baltimore, MD)
- Maryland Emergency Management Symposium (Ocean City Maryland)
- MSFA Memorial Foundation Induction Service (Annapolis, MD)
- MSFA Convention and Memorial Program (Ocean City, MD)
During National EMS Week in May 2024, Media Services worked with Leadership, Regional Coordination and Maryland Jurisdictions to plan, implement, and notify the public of celebratory activities; organize award presentations; create and prepare certificates, plaques, and pins for distribution to awardees; and set up audio/visual equipment to document the events, including the Maryland Star of Life Awards, Right Care When It Counts Awards, and EMS Star Awards. (EMS Star of Life Awards Page)
Public Information
Media Services and Public Information (Media Services) stewards the EMS and MIEMSS history archive. Media Services created and maintains a virtual Interactive History Timeline, which allows the EMS community to archive and share relevant events, images, documents, and videos from the past and present. In FY 2024, Media Services assisted the Office of EMS for Children through ongoing webinar support for training series, technical audio visual support, illustrated posters, web updates, newsletters, advertisements/flyers for the Child Passenger Safety grant; and opening its production studios to serve a variety of groups in need of video recording and photography in preparation for events and presentations.